Privacy

This version took effect on 2026-10-18.

We are Heavy Duty Towing Ontario. When you use heavydutytowingontario.com, call us or send a request, we receive some information about you. This notice covers how we handle it.

What you share with us

When you fill out a request form, we receive what you type: your name, phone number, email, ZIP code, the kind of work you need and your message. When you call, our phone system records your number, the time and length of the call, and, where it is turned on, a recording and transcript. Like most websites, the site also receives routine technical details such as your IP address, browser type, the page you visited and how you arrived.

How we use it

Your information is used to get back to you, book an estimate and deliver the service you asked about. Technical and call data also help us block spam and fraud and learn which pages are useful to visitors.

Who we share it with

We pass information along only when it is needed to run the site, take calls and complete your job. That means our form, phone and scheduling providers and the technicians who carry out the work. Your personal information is not sold.

How long we keep it and how we protect it

We hold on to request records only as long as they are needed and take reasonable steps to keep them secure, though no online transmission can be guaranteed safe.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it by calling (909) 552-8200 or contacting us through the contact form on this site.

Texts and calls

Asking for an estimate means we may follow up by call, text or email about it. Standard message and data rates can apply. Text STOP to opt out of text messages.

Children's privacy

This site is not directed to children under 13 and we do not knowingly collect their information.

Updates to this policy

We may revise this notice from time to time. The date at the top shows the latest version.